SMS Verification FAQ

 

Why am I being asked to provide a mobile number?

We ask users to verify their identity via SMS before they're able to place an ad in an effort to protect our users and combat abuse of our system.

We take spam and abuse very seriously, so there are numerous measures we take to block spammers and their messages.

Sending verification codes to mobile phones is just one way to address this.

 

How long will it take to get the code?

You should receive a text message within 5 minutes of clicking "send".  If after 2 hours you have not received the code please email us with your username and the phone number you are trying to verify - support@adverts.ie.

 

Will Adverts.ie keep or use my phone number?

Adverts.ie will use your phone number to send a verification code to your phone. We store each phone number to make sure it is not being used to create duplicate accounts.

You can also decide to use your verified number to pay for any fees incurred during the use of services on the site.

We also may use it as a method for us to contact you. For more information, please review our Privacy Policy.

 

Is there a charge for SMS verification?

 No, it is completely free.

 

My number is already in use, what should I do?

If you see this message when attempting to SMS verify, please email support@adverts.ie with your username and the number you are trying to verify, we can then find out on what account the number was registered.

 

I don’t have a mobile phone, can I still place an ad?

Unfortunately for security reasons, if you do not have a mobile phone to register, you will not be able to place an advert. You can however still use the site to buy items.

Have more questions? Submit a request

Comments