On the 19th of January 2017, we removed the Star Rating System from Adverts.
There were a number of reasons which led to this decision:
- Stars were only visible on web, not our apps.
- They were hidden in user profiles and so the large majority of Adverts Buyers and Sellers had no idea of its existence or what they were for.
- The rating process was very complicated for something directly related to your feedback.
- It never really served its original purpose which was to help people make buying decisions with more confidence.
In December 2016, we introduced a "Top Seller" badge. This badge directly relates to a seller's feedback, their recent feedback and how well their items sell. So far, we've been very happy with the positive response this feature has received. You can read about the Adverts' Top Seller badge here.