When attempting to log in, if you receive the error message "Sorry, we don't recognise that email or password. Please try again!", click on " forgot your password? Link.
Please enter your email address as requested, and we will send you a link to reset your password via email. You need to reset your password within 24 hours of receiving our email. If you don't see the message in your inbox, check your Junk Mail folder and mark the message as "Not Junk" or "Safe".
Also forgot your username?
Don't worry, it will be mentioned in the email.
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