I have not received the item I bought

Once the deal is agreed, make sure both seller and buyer know when to expect a meeting / delivery.

Many unplanned circumstances can cause a delay or break in communication, so try to stay polite and patient when awaiting an answer.

If the seller / buyer is not answering your emails/phone calls after 36 - 48 hours, please report the user and we will get involved.

Please remember that 99% of our users are genuine, and most problems between buyers and sellers are due to a lack of communication.

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