Feedback FAQ

Can I remove feedback I left for another user?

Yes. If you wish to remove feedback you left for another user, please go to the users profile by clicking on their username, then scroll down until you find the feedback you left and on the right hand side you will see the option 'Remove Feedback'.


Can I respond to feedback I received?

Yes. Once someone leaves feedback on your account, you have the choice to add a response. This response will not be posted on the other user's profile but it will appear on your profile for all users to see.


I received unfair feedback. What should I do?

The first thing you should do is contact the user who left the feedback and try to resolve the issue. Most users will accept to remove negative feedback once you have contacted them and resolved the situation.

You can also respond to the feedback left on your account and explain your side of the story.

We do not remove feedback as a rule unless it is deemed abusive or inappropriate. Please report any abusive feedback by clicking on the “Report Feedback” button (on the right-hand side of the feedback) and explain the situation in a few words. We will deal with it as soon as we can.


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