Why is my advert pending?

After placing an ad, you may receive an email notifying you that your ad is pending. This means that either your ad needs to be checked by an admin before going live or your advert is awaiting payment.

If you have placed a priority or premium advert and your ad is still pending, please ensure the credit you purchased has been allocated to your advert. To do so, go to your pending ads and click on pay for this ad, you will then be given the option to allocate your purchased credit to pay for that ad.

If your ad was already live on the site and you received an email notifying you that it has been temporarily removed, it means that it needs to be checked by an admin before being relisted. This could happen following a complaint, dispute or breach of our rules.

An admin will check your ad and decide whether to relist it or remove it from the site. You will be notified of the outcome by email. This should take no more than 24 hours.

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